1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
Shipping based upon the weight and destination of your order. It is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
Items may be returned in new and unopened condition within 30 days of
delivery for a full store credit. Items returned for other than store
credit are subject to a 15% restocking fee. OPSGEAR does not reimburse
return shipping expenses.
All returns must be authorized by
Customer Service by emailing service@opsgear.com or calling (801)
936-2322. Once an RMA# has been issued, please clearly mark the
outside of the return shipping box with this number, otherwise your
return may not be received but returned unopened.
Ship Returns To:
OPSGEAR, Inc. Attn: Customer Service (RMA#________) 890 W. Center St., Ste. #4 North Salt Lake, UT 84054 USA
I received the wrong product.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. We will work with you to correct the problem.
Orders are usually processed in 1-3 business days. In instances where items are backorder, the customer will be notified and given the option to have their order shipped together or in separate shipments as backordered items become available. Orders fulfilled from locations other than the OPSGEAR warehouse located in North Salt Lake, UT, may occasionally require additional time for processing; where this is known to exceed 3 business days, the customer will be notified.
Click the "My Account / Order Status" link at the top right hand side of our site to see your order status.
OPSGEAR
890 W Center Street #4 North Salt Lake, Utah 84054
